Resume template

Business analyst resume template

This business analyst resume template is ATS-safe through plain formatting, standard section labels, clear dates, and quantified outcomes. It is role-specific by highlighting requirements gathering, process mapping, BPMN, SQL analysis, stakeholder management, and delivered process and system improvements.

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Sample resume

Single-column, plain-text structure with standard headings and quantified bullets.

The person, employers, and figures in this sample are illustrative, written to show the format.

Charlotte Hughes

charlotte.hughes@example.com+44 20 7946 0247linkedin.com/in/charlottehughes

Summary

Business analyst with 8 years bridging business needs and delivery teams across finance and operations.

Strong in requirements elicitation, process mapping with BPMN, SQL analysis, stakeholder management, and shaping changes that cut cost and risk.

Experience

Senior Business Analyst

Sterling Mutual | London, UK | March 2021 - Present

Lead analysis for a claims-processing transformation across 5 operational teams and 3 legacy systems.
Documented requirements and BPMN process maps that reduced rework during build by 29%.
Analysed claims data in SQL to identify a manual step adding 4 days to average handling time.
Defined acceptance criteria and ran UAT for 14 releases, cutting post-release defects by 34%.
Facilitate workshops with operations, compliance, and engineering to align on scope and trade-offs.

Business Analyst

Halcyon Logistics | Manchester, UK | May 2017 - February 2021

Gathered requirements for a warehouse management rollout across 8 distribution sites.
Mapped as-is and to-be processes, removing 2 redundant approval steps from the order flow.
Built SQL reports for inventory accuracy that informed a stock-count change saving 11 hours per week.
Wrote functional specifications and traceability matrices used by developers and testers.

Junior Business Analyst

Pinevale Finance | Birmingham, UK | September 2014 - April 2017

Supported requirements documentation for a customer onboarding system replacement.
Produced process diagrams and gap analyses comparing current and proposed workflows.
Ran data validation queries that surfaced 1,400 duplicate customer records before migration.
Coordinated stakeholder sign-off and tracked open issues through to resolution.

Skills

Analysis

Requirements elicitation, Process mapping, BPMN, Gap analysis, UAT

Data

SQL, Excel, Reporting, Data validation

Delivery

User stories, Acceptance criteria, Traceability, Workshops

Tools

Jira, Confluence, Visio, Lucidchart, Power BI

Education

MBA, Warwick Business School
BSc Information Systems, University of Bath

Adapting this template for Business analyst applications

Business analysis spans industries, so anchor the template in your domain before touching seniority. The sample lives in insurance, logistics, and finance; swap those contexts for yours, keeping the same structure of requirement, process change, measured saving. Juniors should emphasise documentation quality and validation work, like the duplicate-record discovery at Pinevale. Senior candidates need the Sterling Mutual pattern: analysis leading a transformation across teams and legacy systems, with workshop facilitation and UAT ownership showing you run the alignment, not just record it.

Screeners for this role check the craft vocabulary first, requirements elicitation, BPMN, gap analysis, UAT, traceability, then look for hard evidence that processes actually changed: steps removed, handling time cut, defects down. The SQL bullets in this sample matter more than they look, because data-capable analysts clear a wider set of screens than document-only ones. Workshop and sign-off language signals you can hold a room of disagreeing stakeholders, which is half the job.

The filters: bullets about documents produced with no downstream effect, since a specification nobody built from is waste; acronym stacking without application, where BPMN appears in skills but no process was visibly mapped; and pure meeting-facilitation framing. Also beware describing yourself as a bridge between business and IT, which is the field's most worn phrase; this template shows the bridging through concrete artefacts and results instead of announcing it.

ATS notes for Business analyst

Use business analysis keywords such as requirements, BPMN, process mapping, SQL, UAT, and stakeholder management.
Quantify outcomes with handling time, rework reduction, defects, hours saved, and process steps removed.
Show both process and data skills so the resume matches operational and analytical screens.
Keep user stories, acceptance criteria, and traceability visible for delivery-focused roles.
Avoid first-person pronouns and start bullets with Led, Documented, Analysed, Defined, or Mapped.

Business analyst resume questions

Do business analysts need SQL on their resume?

It is increasingly the separator. Plenty of BA roles still run on interviews and documents, but the postings worth competing for expect an analyst who can verify claims in the data. The sample uses SQL to find a four-day manual delay and surface duplicate records before migration, both of which strengthened the requirements they informed.

How do I quantify requirements and documentation work?

Measure what the documentation prevented or accelerated. Rework during build down 29%, post-launch defects cut by a third after defined acceptance criteria, and approval steps removed from a mapped process are all documentation outcomes. If a specification cannot be tied to any delivery result, tighten the claim or spend the space elsewhere.

Should I present agile or waterfall experience for BA roles?

Show both vocabularies honestly, since organisations hiring BAs frequently run mixed delivery. This template carries user stories and acceptance criteria alongside functional specifications and traceability matrices so either screen finds a match. In interviews you will be asked how you adapt artefacts to the method in use; the resume should set up that answer.

Continue your prep

Business analyst interview questions

Practise the business analyst questions recruiters use to test role knowledge, judgement, and depth.

ATS resume checker

Paste this resume into the free checker to see how an applicant tracking system parses your headings, dates, and keywords.